Office of the Family and Children’s Ombuds

The Family and Children's Ombuds investigates complaints in Washington state about agency actions or inaction that involve:

  • Any child at risk of abuse, neglect, or other harm.
  • A child or parent involved with child protection or child welfare services.

We intervene in cases in which we have determined that an agency's action or inaction is unauthorized or unreasonable. In addition to addressing complaints, we work to identify system-wide issues and recommend appropriate changes in public reports to the Governor, the Legislature and agency officials.

Complaint Form


November 2018 – New Report Released!

December 2018 – OFCO Director Interviewed on Inside Olympia 

  • On December 13, 2018 Patrick Dowd, Director Ombuds, discussed the 2018 Annual Report and other issues facing Washington's child welfare system with Austin Jenkins on Inside Olympia. Click here to watch the full conversation