To report suspected child abuse or neglect, call 911 or contact Child Protective Services at 1-800-562-5624
- Aging and Adult Services
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DSHS Adult Protective Services
- DSHS Residential Care Services Hotline - Health and safety concerns involving vulnerable adults in their own homes: 1-877-734-6277
- Health and safety concerns involving residents in long-term care facilities: 1-800-562-6078
Long Term Care Ombudsman - Independent mediation and advocacy for residents in long-term care facilities: 1-800-562-6028
- Child Care
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Child Care Aware of Washington - Information and referrals on licensed child care providers: 1-866-416-4321
Early Learning or Child Care Complaints - Report child safety concerns involving licensed child care providers: 1-866-END-HARM (1-866-363-4276)
- Child Support Services
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DSHS Division of Child Support
- Division of Child Support Offices - General Information: 1-800-442-5437
- Division of Child Support Community Relations Unit - Complaints: 1-800-457-6202
- Children and Family Services
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Department of Children, Youth, and Families Constituent Relations - A unit within DCYF that provides information on services and responds to complaints about DCYF programs: 1-800-723-4831
- Community Resources in Your Area
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Search for information on the community services online or dial 211 from a landline telephone
- Developmental Disability Services
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Office of Developmental Disabilities Ombuds - Inquiries, complaint resolution, referrals, and monitoring of services to persons with developmental disabilities: 833–727–8900
Developmental Disabilities Council - Inquiries and referrals on community programs, children’s services and housing: 1-800-634-4473
- Domestic Violence and Sexual Assault Services
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The National Domestic Violence 24-Hour Hotline 1-800-799-7233
WA State Coalition Against Domestic Violence - A list of domestic violence programs in Washington State 206-389-2515
- Education Services
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Office of the Superintendent for Public Instruction Special Education Dispute Resolution - Resolve disagreements over a student’s special education program: 360-725-6075
Office of the Education Ombuds 1-866-297-2597
- Health Benefits
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WA Health Benefit Exchange Online marketplace for qualified health insurance plans, including Medicaid: http://www.wahealthplanfinder.org/
- Juvenile Rehabilitation
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If you would like to make a complaint regarding someone who is incarcerated at the Judge Patricia H. Clark Children and Family Justice Center (CCFJC), please contact the King County Office of the Ombuds at:
Email: ombudsmail@kingcounty.gov
Phone/TTY: 206-477-1050
Website: Office of the Ombuds - King County, Washington
If you would like to make a complaint regarding someone who is incarcerated at a Department of Corrections (DOC) facility*, please contact the Office of the Corrections Ombuds at:
Website: oco.wa.gov/submit-complaint
Confidential hotline: (360) 664-4749*The following prison facilities are overseen by the Office of the Corrections Ombuds: Airway Heights Corrections Center (AHCC), Cedar Creek Corrections Center (CCCC), Clallam Bay Corrections Center (CBCC), Coyote Ridge Corrections Center (CRCC), Monroe Correctional Complex (MCC), Olympic Corrections Center (OCC), Stafford Creek Corrections Center (SCCC), Washington Corrections Center (WCC), Washington Corrections Center for Women (WCCW), Washington State Penitentiary (WSP) as well as all DOC Reentry Centers.
- Legal Services for Families and Children
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Coordinated Legal Education, Advice and Referral system (CLEAR) - Information and referrals:1-888-201-1014
Voluntary Placement Agreement (VPA) Hotline - Legal advice and consultation when a VPA is proposed by DCYF: 833-240-9746
Team Child - Legal services for youth. Serving primarily youth in Yakima, King, Spokane and Pierce County
Disability Rights Washington - Information, referrals and advocacy for people with developmental, physical or mental disabilities: 1-(800)-562-2702 or 1-(800)-905-0209 [TTY]
- Mental Health Services
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988 Suicide & Crisis Lifeline - Call, text, or chat "988" to get support for thoughts of suicide, mental health crises, substance use concerns, or any other kind of emotional distress.
Office of Behavioral Health Advocacy - Resolve issues with behavioral health services in both mental health and substance use.
Behavioral Health Facility Complaints - File a complaint or concern about a behavioral health facility with the Department of Health.
DSHS Constituent Services - Complaints, Information and Referrals: 1-800-737-0617
- Missing and Runaway Children
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National Runaway Safeline - Confidential inquiries and referrals for parents and runaway youth: 1-800-786-2929
Washington State Patrol Missing Children Clearinghouse - Inquires relating to missing children: 1-800-543-5678
- Sexually Aggressive Youth
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DCYF Constituent Relations - Inquiries and complaints: 1-800-723-4831
- Substance Abuse Treatment Services
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24-Hour Alcohol/Drug Help Line Treatment referral for Washington: 1-800-562-1240
DSHS Constituent Services Complaints, Information and Referrals: 1-800-737-0617