To report suspected child abuse or neglect, call 911 or contact Child Protective Services at 1-800-562-5624
- Aging and Adult Services
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DSHS Adult Protective Services
- DSHS Residential Care Services Hotline - Health and safety concerns involving vulnerable adults in their own homes: 1-877-734-6277
- Health and safety concerns involving residents in long-term care facilities: 1-800-562-6078
Long Term Care Ombudsman - Independent mediation and advocacy for residents in long-term care facilities: 1-800-562-6028
- Child Care
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Child Care Aware of Washington - Information and referrals on licensed child care providers: 1-866-416-4321
Early Learning or Child Care Complaints - Report child safety concerns involving licensed child care providers: 1-866-END-HARM (1-866-363-4276)
- Child Support Services
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DSHS Division of Child Support
- Division of Child Support Offices - General Information: 1-800-442-5437
- Division of Child Support Community Relations Unit - Complaints: 1-800-457-6202
- Children and Family Services
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Department of Children, Youth, and Families Constituent Relations - A unit within DCYF that provides information on services and responds to complaints about DCYF programs: 1-800-723-4831
- Community Resources in Your Area
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Search for information on the community services online or dial 211 from a landline telephone
- Developmental Disability Services
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Office of Developmental Disabilities Ombuds - Inquiries, complaint resolution, referrals, and monitoring of services to persons with developmental disabilities: 833–727–8900
Developmental Disabilities Council - Inquiries and referrals on community programs, children’s services and housing: 1-800-634-4473
- Domestic Violence and Sexual Assault Services
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The National Domestic Violence 24-Hour Hotline 1-800-799-7233
WA State Coalition Against Domestic Violence - A list of domestic violence programs in Washington State 206-389-2515
- Education Services
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Office of the Superintendent for Public Instruction Special Education Dispute Resolution - Resolve disagreements over a student’s special education program: 360-725-6075
Office of the Education Ombuds 1-866-297-2597
- Health Benefits
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WA Health Benefit Exchange Online marketplace for qualified health insurance plans, including Medicaid: http://www.wahealthplanfinder.org/
- Juvenile Rehabilitation
- Legal Services for Families and Children
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Coordinated Legal Education, Advice and Referral system (CLEAR) - Information and referrals:1-888-201-1014
Voluntary Placement Agreement (VPA) Hotline - Legal advice and consultation when a VPA is proposed by DCYF: 833-240-9746
Team Child - Legal services for youth. Serving primarily youth in Yakima, King, Spokane and Pierce County
Disability Rights Washington - Information, referrals and advocacy for people with developmental, physical or mental disabilities: 1-(800)-562-2702 or 1-(800)-905-0209 [TTY]
- Mental Health Services
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988 Suicide & Crisis Lifeline - Call, text, or chat "988" to get support for thoughts of suicide, mental health crises, substance use concerns, or any other kind of emotional distress.
Office of Behavioral Health Advocacy - Resolve issues with behavioral health services in both mental health and substance use.
Behavioral Health Facility Complaints - File a complaint or concern about a behavioral health facility with the Department of Health.
DSHS Constituent Services - Complaints, Information and Referrals: 1-800-737-0617
- Missing and Runaway Children
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National Runaway Safeline - Confidential inquiries and referrals for parents and runaway youth: 1-800-786-2929
Washington State Patrol Missing Children Clearinghouse - Inquires relating to missing children: 1-800-543-5678
- Sexually Aggressive Youth
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DCYF Constituent Relations - Inquiries and complaints: 1-800-723-4831
- Substance Abuse Treatment Services
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24-Hour Alcohol/Drug Help Line Treatment referral for Washington: 1-800-562-1240
DSHS Constituent Services Complaints, Information and Referrals: 1-800-737-0617