Other Places to Go for Help

To report suspected child abuse or neglect, call 911 or contact Child Protective Services at 1-800-562-5624

Aging and Adult Services

DSHS Adult Protective Services

  • DSHS Residential Care Services Hotline - Health and safety concerns involving vulnerable adults in their own homes: 1-877-734-6277 
  • Health and safety concerns involving residents in long-term care facilities: 1-800-562-6078

Long Term Care Ombudsman - Independent mediation and advocacy for residents in long-term care facilities: 1-800-562-6028 

Child Care

Child Care Aware of Washington - Information and referrals on licensed child care providers: 1-866-416-4321

Early Learning or Child Care Complaints - Report child safety concerns involving licensed child care providers: 1-866-END-HARM (1-866-363-4276)

Child Support Services

DSHS Division of Child Support 

  • Division of Child Support Offices - General Information: 1-800-442-5437
  • Division of Child Support Community Relations Unit - Complaints: 1-800-457-6202
Children and Family Services

Department of Children, Youth, and Families Constituent Relations - A unit within DCYF that provides information on services and responds to complaints about DCYF programs: 1-800-723-4831

Community Resources in Your Area

Search for information on the community services online or dial 211 from a landline telephone 

Developmental Disability Services

Office of Developmental Disabilities Ombuds - Inquiries, complaint resolution, referrals, and monitoring of services to persons with developmental disabilities: 833–727–8900

Developmental Disabilities Council - Inquiries and referrals on community programs, children’s services and housing: 1-800-634-4473

Domestic Violence and Sexual Assault Services

The National Domestic Violence 24-Hour Hotline 1-800-799-7233

WA State Coalition Against Domestic Violence - A list of domestic violence programs in Washington State 206-389-2515

Education Services

Office of the Superintendent for Public Instruction Special Education Dispute Resolution - Resolve disagreements over a student’s special education program: 360-725-6075

Office of the Education Ombuds 1-866-297-2597

Health Benefits

WA Health Benefit Exchange Online marketplace for qualified health insurance plans, including Medicaid: http://www.wahealthplanfinder.org/

Juvenile Rehabilitation

DCYF Juvenile Rehabilitation

Legal Services for Families and Children

Coordinated Legal Education, Advice and Referral system (CLEAR) - Information and referrals:1-888-201-1014

Voluntary Placement Agreement (VPA) Hotline - Legal advice and consultation when a VPA is proposed by DCYF: 833-240-9746

Team Child - Legal services for youth. Serving primarily youth in Yakima, King, Spokane and Pierce County

Disability Rights Washington - Information, referrals and advocacy for people with developmental, physical or mental disabilities: 1-(800)-562-2702 or 1-(800)-905-0209 [TTY]

Mental Health Services

988 Suicide & Crisis Lifeline - Call, text, or chat "988" to get support for thoughts of suicide, mental health crises, substance use concerns, or any other kind of emotional distress.

Office of Behavioral Health Advocacy - Resolve issues with behavioral health services in both mental health and substance use.

Behavioral Health Facility Complaints - File a complaint or concern about a behavioral health facility with the Department of Health.

DSHS Constituent Services - Complaints, Information and Referrals: 1-800-737-0617

Missing and Runaway Children

National Runaway Safeline - Confidential inquiries and referrals for parents and runaway youth: 1-800-786-2929

Washington State Patrol Missing Children Clearinghouse - Inquires relating to missing children: 1-800-543-5678

Sexually Aggressive Youth

DCYF Constituent Relations - Inquiries and complaints: 1-800-723-4831

Substance Abuse Treatment Services

24-Hour Alcohol/Drug Help Line Treatment referral for Washington: 1-800-562-1240

DSHS Constituent Services Complaints, Information and Referrals: 1-800-737-0617